Coaching Consent and Practice Policies

Thank you for considering coaching with Rosemary Collaborative Wellness LLC. Choosing to engage in coaching reflects intention and a commitment to growth. This document outlines the nature of our work together, expectations, boundaries, and policies so that we begin with clarity and shared understanding. Please read it carefully and bring any questions to our first session.

Nature of Coaching Services

Coaching is a collaborative, forward-focused process designed to support personal and professional growth. It is not psychotherapy, mental health treatment, or a substitute for counseling, diagnosis, or medical care.

Coaching assumes a foundation of emotional stability and focuses on:

  • Clarifying goals and values

  • Strengthening leadership and decision-making

  • Improving communication and relational effectiveness

  • Increasing accountability and aligned action

  • Navigating transitions or life stages with clarity

While coaching conversations may touch on past experiences, the primary focus is present and future-oriented growth.

If at any point clinical concerns arise that would be better addressed through psychotherapy or another licensed professional, I will discuss appropriate referrals with you.

Coaching Process & Expectations

Coaching is an active partnership. Results depend on your engagement, honesty, and willingness to take action between sessions.

You can expect:

  • Direct, thoughtful feedback

  • Structured goal clarification

  • Strategic questioning

  • Accountability support

  • A respectful and confidential space for reflection

Coaching may surface discomfort as you evaluate habits, beliefs, or patterns that no longer serve you. Growth often requires examining assumptions and experimenting with new approaches.

There are no guarantees of specific outcomes. However, I commit to bringing professionalism, presence, and strategic insight to our work.

Confidentiality

All information shared in coaching sessions will be kept confidential except in the following circumstances:

  • If required by law

  • If there is risk of serious harm to you or others

  • If a court issues a lawful subpoena

Unlike psychotherapy, coaching confidentiality may not be protected under therapist–client privilege laws.

If we encounter one another in public, I will respect your privacy and will not initiate contact unless you do so first.

Professional Background

Catherine McLaughlin is a licensed professional counselor and trained coach with over 20 years of experience in educational and clinical settings. When functioning in a coaching role, services are provided by Rosemary Collaborative Wellness LLC, as professional coaching, not as psychotherapy.

Professional memberships and ethical standards are maintained through relevant professional organizations.

Appointments & Scheduling

Standard coaching sessions are 50–55 minutes unless otherwise arranged.

Please provide at least 24 hours’ notice for cancellations or rescheduling. Sessions canceled with less than 24 hours’ notice will be charged the full session fee unless we are able to reschedule within the same week.

If you are late, sessions will still end at the scheduled time.

Failure to schedule sessions for three consecutive weeks without prior arrangement may result in closure of the coaching relationship.

Fees & Payment

Coaching fees will be reviewed during the intake session or within your coaching agreement.

Payment is due at the time of service and may be made via credit card, Zelle, or other approved methods. Credit card payments are processed through Square, a secure payment platform.

If payment is not received for two consecutive sessions, future sessions may be paused until the balance is resolved. You will receive advance notice of any fee changes. Coaching services are not reimbursable through insurance.

Communication Between Sessions

Email or text may be used for scheduling or brief logistical matters. These methods are not appropriate for coaching content or urgent matters. I typically respond to messages within 48 hours during business days. In the event of an emergency, please contact 911 or your local emergency services. Coaching does not provide crisis services.

Social Media & Boundaries

To protect professional boundaries and confidentiality, I do not accept social media connection requests from current or former coaching clients.

Termination of Coaching

Either party may terminate the coaching relationship at any time with notice. I may recommend termination or referral if coaching is not the appropriate service or if engagement expectations are not being met.

If coaching concludes, we may schedule a final session to review progress and clarify next steps.

Acknowledgment

By engaging in coaching services, you acknowledge that:

  • Coaching is not psychotherapy or medical treatment.

  • You are responsible for your own decisions and actions.

  • Results depend on your participation and implementation.

  • You have had the opportunity to ask questions about this agreement.

I appreciate the opportunity to work with you. Coaching is most effective when grounded in clarity, mutual respect, and shared commitment to growth. If you have questions about any part of this agreement, please let me know so we can discuss them fully.

I’m truly grateful for the opportunity to support you on your journey. If you ever have questions, concerns, or feedback about our sessions or policies, please let me know — open and honest communication helps us make the most of our work together.